Frequently Asked Questions
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Google Meet and Classroom work directly in your browser—no installation needed. No Gmail address required. If using a company device, your IT team may need to enable certain features. Alternatives: private laptop, smartphone, or VPN.
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Your course thrives on feedback. Share it directly with your teacher—after each session or via Classroom. This helps tailor lessons even better to your needs.
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Yes, all materials are digital. We recommend interactive e-books by Hueber Publishing with audio/video tools for real-time collaboration.
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Yes, on request you’ll receive a GOI certificate (with course content, current level, attendance, etc.). Before requesting, please check if your institution requires an official exam result—we offer full exam prep.
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Rescheduling Policy
You can reschedule your lesson up to 24 hours in advance using the reschedule link in:
✔️ Your booking confirmation email
✔️ The calendar app
✔️ Your private calendar appointment (if added)This is a self-management system, giving you flexibility while respecting our teachers’ time.
📌 Important: If you do not reschedule within this timeframe, the lesson is fully charged (100%), regardless of the reason for missing it. This policy is fair for all students and helps us maintain high-quality teaching by ensuring stable working conditions for our teachers.
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Only on request and only for private groups (2–3 people: family, team, friends).
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Yes. Employers can pay directly or reimburse employees. Just send us the invoice details—we’ll take care of the rest.
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You can pay instantly via credit card in our online shop or request an invoice for bank transfer. The package is activated once payment is received.
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Yes. You can request a change at any time—just message your teacher or contact us.
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You’ll meet your teacher, test the method, get tech guidance (if needed), plan your course and learn some German.
Duration: 30 minutes.
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Every lesson builds on the last. Your teacher follows the GOI framework to bring previous learning back into future lessons, while your goals, pace, interests and real life shape the content. You typically learn with the same dedicated teacher, and your progress is documented in your personal Google Classroom.
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You can start anytime. Just book a free trial, and we’ll match you with the right teacher.
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You can choose between flexible lesson packages and Pay & Go. Larger packages reduce the price per lesson. For current prices and package options, see our Pricing page. Company-sponsored courses are also available.
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Yes. You’ll meet your teacher and experience our lesson style for free before you decide to continue.
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100% personalized. We tailor content, pace, and materials to your goals and preferences. You typically keep the same teacher long-term.
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Choose 30 minutes (for kids), 60, 90, or 120 minutes. Your teacher will adjust the schedule to fit your needs.
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If you experience a technical issue, try rejoining Google Meet or switching to another browser or device. If the problem persists, contact us and we’ll help. If a lesson cannot take place because of a technical issue on our side, we’ll arrange a solution.
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Our teachers are personally selected for their qualifications, teaching ability, motivation and personality. We work with both native and non-native teachers and select by teaching quality rather than origin. Our teachers have strong backgrounds in German as a Foreign Language, languages or education, teach Standard German (Hochdeutsch), and are matched to your goals, interests and schedule.
We employ both native and non-native teachers—but we don’t select by origin. Instead, we focus on:
✔️ Certified in DaF (German as a Foreign Language)
✔️ Strong academic background in languages or education
✔️ Near-native or native pronunciation
✔️ Standard High German – no dialects
✔️ The right fit for your goals, interests, and schedule
✔️ A warm personality, motivation, the ability to explain well and long-term commitment -
No. We teach only High German. Dialects are not part of our curriculum. All native speakers speak High German and will switch automatically in professional or educational settings.