Schedule Lessons


This help article explains how to…

  • find the booking calendar

  • manage all appointments in one place

  • set the right time zone

  • schedule recurring appointments

  • apply your package to the checkout

  • check your remaining package balance & expiry


Booking your lessons with or without a package is easy and flexible.
Just follow the steps in the image gallery below to ensure everything is applied correctly, and refer to the detailed explanations underneath for further guidance at every step.

 
 
  • You can book lessons through:

  • To keep your bookings and packages organized:

    • Click “Log In” in the top right corner of the calendar page.

    • If you don’t have an account yet, click “Sign Up” instead.

    • Trouble accessing your calendar account?
      ➤ Contact our provider: support@acuityscheduling.com

  • Select the appointment category “individual” or “group” and the specific type (Free trial 30 min, kids 30 min, 1hr, 1.5 hrs, 2 hrs) you’d like to book.

  • The system will apply your time zone automatically.
    Make sure this is accurate, so your appointment times are correct. Adjust, if needed.

  • At checkout:

    • If you booked a trial, the balance will be €0 automatically.

    • To apply your package:

      1. Click “Enter voucher code”

      2. Paste your package code

      3. Do not enter payment details if a package is applied

    💡 No package? No problem – just pay securely at checkout to stay flexible.

  • Enter your information and agree to our booking, cancellation and rescheduling policy. Pay attention to your package’s expiration date.

    Move on to checkout (Click “Continue to payment” button):

    For trials:

    • Balance will be €0

    • You will receive a booking confirmation email with the Meet link of your assigned teacher

    For regular lessons

    • No package? Enter your payment details

    • You purchased a discounted package?

      1. No need to enter your payment details

      2. Go straight to the field “Package, gift or Coupon code”

      3. Enter & apply your package code or email

  • Scroll to the bottom of the calendar page at any time to view:

    • Remaining lesson credits

    • Package expiration date

    ⚠️ Important:
    Packages are valid for 1 year and cannot be extended after expiration.
    Be sure to use all your lessons before the expiry date.

 

📧 Questions or issues? We're happy to help:
admin@germanonlineinstitute.com