Overall Rating / 366 Total 1st-Party Reviews
Hi Nina, I'm globally satisfied with the quality of the service GOI offers (involvement of my teacher, flexibility of booking, content of courses...). One small thing, I don't find the interface to book the lessons really user friendly, especially the drop down list to select the teacher and type of course, the images are so big that each selection possibility is too large thus you have to scroll down a lot to find what you want and there isn't a "search" option. Maybe something could be done to improve that. Hope I explained my point clearly because it's not easy to write it down :) Have a good day
On the one hand students can bookmark their teacher's calendar page to save some time. On the other hand we are working on an even easier way by adding a direct link to the teacher's email signature. We may need a week or two for this as we planned to redesign the signatures and can combine the two. Thank you for your valuable feedback
I have a great teacher Dragana that adopts her teaching approach to my needs and my current progress. She structures a lesson so that I can speak a lot and study some new grammar. IT tools are very sufficient to support this process. We also use some extra materials that are very useful and interesting. I find the booking system a bit uncomfortable. I can't see all my booked classes and I need to select the teacher and time zone every time. Too many steps and too low visibility of the booking process. Nevertheless, I like that it's possible to add the even to my calendar and it will be changed when I make changes in my initial bookings.
Great to hear, that we've met your expectations :)
Here a few tips for you regarding the booking process:
1. OPT FOR AN ACCOUNT in our scheduling system to view all appointments in one place (you can find this option at the end of the scheduling process or by clicking the link in the booking confirmation emails
2. MAKE A BOOKMARK of your teacher's scheduling page to skip the steps leading to this page and also opt to schedule more than one appointment in one go (continuous bookings)
Please contact admin with any queries you may have.
So far so good. I like the lessons with my teacher, though at the previous lesson the internet connection did not let me hear her as well as I wished to, so it was a bit of a struggle. But that can happen to everyone, and Angela reacted immediately by suggesting to check if it was possible to compensate that with extra 30 minutes, which is nice. I would like to have the lessons somewhat challenging, but I am sure we will figure out how to do it